The following is some reviews on its Customer Service:  

IPOWER offers comprehensive, responsive direct customer and technical support and online knowledge. They are responsive to email and chat inquiries, answering quickly, concisely and always ask you if they have answered your question to your satisfaction. They answered our calls after a wait of about 6 or 7 minutes for they have 24/7 toll-free telephone support. The telephone support technicians that we reviewed were increasing and stated that they wanted 100% customer satisfaction before moving on at IPOWER. In addition, they post an extensive, searchable knowledge database that covers every subject online.

IPOWER offers over hundreds of brilliantly designed interactive flash tutorials for customers preferring learning by tutorials. The cover topics related to email, file transfer, control panel function (vDeck) and so on. Such types of instruction are provided, as flash video presentations, systematic visuals, text-only, printouts or instructions through an email, you can choose one or some to learn how to complete a specific tack.

Even if you are an eCommerce newbie, you can soon publish an attractive site in no time and manage it with ease with the help of elaborate, intensive customer care and help pages by IPOWER.